Diagnostic Instruments

The instruments we run, open for you to run yourself

These are the assessments used inside engagements, not lead-capture calculators dressed as tools. Each states its method, its assumptions and what it deliberately excludes — because a number presented without its basis is worse than no number.

Instruments3
Sample behind benchmarks412
CostFree
RegistrationNot required
Interpretation

How to read what these return

A score is a hypothesis, not a finding

These instruments run on the figures you supply, and we do not verify them. A low score tells you where to look. A finding requires evidence from your own source systems, which is what the diagnostic phase of an engagement produces.

Read the constraint, not the total

Composite scores conceal the thing that matters. One dimension is usually limiting the others, and work on any dimension except that one will underperform. Every instrument here surfaces the binding constraint separately from the total.

Gross is not net

Commission avoided is not margin gained — direct acquisition carries its own cost of sale, between 6% and 11% of direct revenue in our engagements. Where an instrument reports a gross figure, it says so.

Benchmarks describe a sample

Quartiles here come from 412 independent and small-chain properties across 22 Indian cities. They are a useful reference and they are not a target. A property with an unusual asset class or demand profile should expect to sit outside them.

The same instruments, run with source-system evidence, form the diagnostic phase of an engagement.
Beyond the instruments

When a score is not enough

The diagnostic phase runs these assessments against your own property management, channel manager and advertising data — evidencing each deficit against a named source and quantifying it before any remediation is proposed. Four weeks, and it ends with a recommendation not to proceed where the evidence points that way.