Announcements, research releases, brand assets and named spokespeople. Journalists working to deadline should email directly rather than use the form — we prioritise deadline enquiries.
Research publications, appointments and product releases. Full text and supporting data available on request.
The 2026 edition covers 412 independent and small-chain properties across 22 Indian cities, finding median OTA share at 71% and blended commission rising to 19.4% as marketplace loyalty programme participation widened.
Request full release →Nine appointments across revenue management, distribution advisory and conversion engineering, supporting engagement growth in the independent and small-chain segment.
Request full release →Reconciliation of 31 media accounts against property management system records identified cross-platform duplication as the largest single cause of overstatement in 24 of 31 accounts.
Request full release →The scoring model used in engagement diagnostics — covering revenue, distribution, direct conversion, demand and reputation — is made available for properties to self-assess without an engagement.
Request full release →Delivery partners may now accredit practitioners in BBZ diagnostic methodology, extending certified delivery capacity beyond the in-house team.
Request full release →Use these directly. If you need something not listed, the press office will confirm within the working day.
Each spokesperson comments only within their own practice area, and only on findings we have published or can evidence.
Rohan MehtaPartner, Commercial Strategy
Corporate travel programmes, RFP cycles, segment strategy, engagement economics.
Dev FernandesPrincipal, Distribution Advisory
OTA economics, rate parity, wholesale contract structures, commission benchmarking.
Manav GrewalPartner, Data & Attribution
Marketing measurement, server-side tracking, source-system reconciliation.
Ananya IyerDirector, Revenue Management
Yield architecture, seasonality, forecasting method, guest lifecycle economics.
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